PROCESSING / PACKING TIME:
Ready to ship orders go out within 1-2 business days after payment.
* All our pieces are hand made, we always try to send the fast is possible but sometimes we need more preparation time, so we recommend you to be a bit forward with your purchases and if you need something urgently you should contact us before making your purchase
We ship via Royal Mail (UK). Our packaging is completely safe and padded.
UK (1 - 3 business days)
Europe (4 - 7 business days)
Rest of the world (depends on the country).
Please be sure the address is correct!!! If you write a mistaken address, you'll lead with delays and a new payment of shipment costs.
WE ARE RESPONSIBLE OF / WE AREN'T RESPONSIBLE OF:
- YES, we take charge if the postal service loss the orders.
- NO, we don't take charge if the order suffers any delay, it's out of our control.
- NO, we aren't responsible for any custom fees or import tax and duties that may be incurred, so please double check with your local postal services.
- NO, we aren't responsible if your order is returned to us in case you didn't pick up in your postal office during the 15 business days after you weren't at home durind the delivery. Please, check any notification in your mailbox. If we received back your order, we'll offer you a forwarding if you pay again the shipment costs, or a refund the price of the product but never of the shipment rates.